Network Operations Center

24x7 network monitoring Service

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Network Operations Center

Get all the benefits of having your own Network Operations Center, without having to invest in to one. Our NOC has been designed to work as an extension of your IT infrastructure and our expert engineers can be your first level incident management team.

Do not have the right tools or the dedicated and trained man-power to keep an eye roundthe-clock on the monitoring alerts? Require technical experts monitoring your server’s availability, network traffic, disk space, server services? Need to reduce downtime for your servers and network devices?

Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server, network downtime and its high associated costs impact both productivity and ROI.

NOC is a network performance monitoring and server monitoring service delivered from our state-ofthe-art Global Network Operations Center (NOC). Our network monitoring solutions ensure all your servers and relevant services are up and running. We proactively safeguard your critical IT infrastructure by continuously monitoring alerts to identify incidents. We install our monitoring agents on your machines, watch all alerts as they come in, and proactively escalate and deal with problems before they become a major issue.

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TechnologyAgent-based monitoring for active and passive checks
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Polling FrequencyChecks performed at a frequency of every 5 minutes
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Filtering and EscalationAutomated incident alerts and manual verification before escalation
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Platforms SupportedEverything under Windows and Linux environments
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MonitorsAutomated alerts and manual verification before escalation
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ActionsServer or service restarts and datacenter escalations

PLANS

24x7 Network Operations Monitoring Plan

LITEPROULTRA
Monitoring technology Agent based Agent based Agent based
Check frequency 5 Minutes 5 Minutes 5 Minutes
Service coverage 24x724x724x7
Monitoring failover support -imageimage
Automated email alerts -imageimage
Multiple email contacts -imageimage
Configurable notifications -imageimage
Alert monitoring and filtering by NOC team imageimageimage
Remote reboot/restart -imageimage
Follow run-books procedure for networks --image
Escalations (Email/Ticket/Phone) imageimageimage
Basic monitor PINGPINGPING
URL, port, service and performance monitorsAny 10 checks in total Any 15 checks in total No Limits
SNMP monitors (No agent ) -imageimage
Mail server queue monitoring -imageimage
Docker Monitoring -imageimage
Kubernets Monitoring --image
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