Our 24x7 Remote Infrastructure Management services team can give your business, the “Peace of Mind” knowing that we will keep your IT running
Save time and money by using our remote server management services, allowing you to focus on more important aspects of your business. Our experienced and certified team will maintain and troubleshoot issues for you 24x7.
Our Linux and Windows server management team has vast experience in managing servers on either Linux or Windows platforms. Our experienced and highly-trained industry certified engineers are always available at beck and call to support.
Managing your own servers involves both time and money. Typically, you may need a full time staff, constant training for them to keep up with the rapidly changing technology and often you will focus more time managing your technology than your business.
If you need someone reliable for a proactive remote server administration; 24x7 remote server administration services are just for you. We constantly monitor your server’s performance, network traffic, disk space utilization, running services and much more. Our proactive remote server management every month also includes complete server audit, monitoring event logs and resolving problems, patch management, security audits and more. Our certified support engineers administer and maintain your servers for maximum stability, security and uptime.
| LITE | PRO | ULTRA | |
|---|---|---|---|
| NOC Services (Refer NOC Plans) | Lite | Pro | Ultra |
| Service Coverage | 24x7 | 24x7 | 24x7 |
| Initial Response Time | 2 Hour | 1 Hour | 30 Minutes |
| Patch Management | - |  | |
| Anti-Virus Management | - | | |
| Log Monitoring (Event Logs/Web Logs/Mail Logs, etc.) | | | |
| Scheduled Task Administration | | | |
| Backup Administration | - | | |
| Proactive and Reactive Server Reboots | | | |
| Reactive Support per Month (Does not include research and analysis, server setup, server migrations) | - | | |
| Initial Server Hardening | - | - | |
| Software Firewall Configuration (Built-in OS versions only) | - | | |
| 3rd Party Software Installations (Installed based on best practices of vendor) | - | - | |
| Performance Analysis and Consulting Reports (Expert advice from certified engineers based on monthly server inspection, monitoring and audit reports) | - | | |
| Proactive Maintenance per Month (Clean Logs/Vulnerability Scan/Defrag/etc.) | 4 Hours | 10 Hours | 20 Hours |
